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Cookie Policy

How we use cookies and tracking technologies on our website

Last updated: June 24, 2025

1. Introduction

This Cookie Policy explains how Course Vortex Pty Ltd ("we," "our," or "us") uses cookies and similar tracking technologies on our website course-vortex.com (the "Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to browse and use our Website, you consent to our use of cookies in accordance with this policy, unless you have disabled them through your browser settings.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies contain information that is transferred to your device's hard drive and allow the website to recognize your device and store some information about your preferences or past actions.

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the basic functionality of our Website. They enable core features such as security, network management, and accessibility. You cannot opt-out of these cookies.

Examples:
  • Session management cookies
  • Authentication cookies
  • Security cookies
  • Cookie consent preferences
Duration: Session-based or up to 1 year
Purpose: Essential website functionality

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve our Website's performance and user experience.

Examples:
  • Google Analytics cookies
  • Page view tracking
  • User behavior analysis
  • Website performance monitoring
Duration: Up to 26 months
Purpose: Website analytics and improvement

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use.

Examples:
  • Language preferences
  • Font size preferences
  • Form auto-fill information
  • Video player settings
Duration: Up to 1 year
Purpose: Enhanced user experience

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement. We may also share this information with third parties for this purpose.

Examples:
  • Social media tracking pixels
  • Advertising network cookies
  • Conversion tracking
  • Remarketing cookies
Duration: Up to 2 years
Purpose: Targeted advertising and marketing

4. Third-Party Cookies

We work with trusted third-party service providers who may also place cookies on your device. These partners help us provide better services and understand our audience.

4.1 Google Services

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Google Fonts: Web font delivery service
  • Google reCAPTCHA: Spam protection for forms

4.2 Social Media Platforms

  • Facebook: Social sharing and advertising
  • LinkedIn: Professional network integration
  • Twitter: Social media integration
  • Instagram: Visual content sharing

4.3 Other Services

  • Payment Processors: Secure payment handling
  • Email Services: Newsletter and communication delivery
  • Content Delivery Networks: Fast content delivery

5. How We Use Cookies

We use cookies for various purposes, including:

  • Essential Operations: To ensure our Website functions correctly and securely
  • User Experience: To remember your preferences and provide personalized content
  • Analytics: To understand how you use our Website and improve our services
  • Security: To protect against fraud and enhance Website security
  • Marketing: To show you relevant content and advertisements
  • Communication: To facilitate contact forms and client communications

6. Managing Your Cookie Preferences

6.1 Cookie Banner Settings

When you first visit our Website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the cookie settings link in our footer.

6.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Block all cookies or only third-party cookies
  • Delete existing cookies
  • Set cookie preferences for specific websites

6.3 Browser-Specific Instructions

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions

7. Impact of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on our Website:

  • Necessary Cookies: Disabling these may prevent core Website functionality
  • Analytics Cookies: We won't be able to improve our services based on usage data
  • Functional Cookies: You may lose personalization features and preferences
  • Marketing Cookies: You may see less relevant advertisements and content

8. Cookie Retention Periods

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted
  • First-Party Cookies: Typically 1-24 months depending on purpose
  • Third-Party Cookies: Controlled by external providers, usually 12-26 months

9. International Data Transfers

Some of our third-party cookie providers may transfer your data to countries outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by:

  • Posting the updated policy on our Website
  • Updating the "Last Modified" date at the top of this policy
  • Sending email notifications for material changes
  • Displaying notices on our Website

11. Your Rights

Under Australian privacy legislation, you have rights regarding your personal data collected through cookies:

  • Access: Request information about cookies and data collected
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Restriction: Request limitation of data processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain types of data processing

12. Useful Resources

For more information about cookies and online privacy:

  • Australian Government Office of the Australian Information Commissioner: www.oaic.gov.au
  • Your Online Choices (opt-out of advertising cookies): www.youronlinechoices.com.au
  • Google Privacy Policy: policies.google.com/privacy
  • Facebook Cookie Policy: www.facebook.com/policies/cookies

13. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Course Vortex Pty Ltd
Privacy Officer
123 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]
Phone: +61 2 9876 5432
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM AEST

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